krisa

Dear Sir/Madam,

I am writing to express my strong dissatisfaction with Castile Spanish Intensive Courses I attended since 21st of September.

The Spanish family I was accommodated with was very unwelcoming and umfriendly. They greeted me coldly and spoke with me rather rareky, so I could not get any practice skills in language.

Secondly, highly experienced tutors were not qualified at all. My teacher even did not have the training plan and our lessons were irregular. In other words I could not improve my pronunciation or writing skills, moreover the study hours I paid for were uninteresting and aneffective.

In addition to this, our trip to city museum was cancelled and we even did not know the reason of that, though the weather that day was magnificent and our bus was already waiting for us at the entrance. What is more, the money from that trip was not returned to us.

I suppose, I should be compensated for my great disappointment with this course. Look forward to a reply at your earliest convenience.

                                                             Yours faithfully,

                                                                           Ann Khrisanfova.